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Thread: Help My account Got Limited Paypal

      
  1. #1
    The Force is Strong! silverwebworks is on a distinguished road
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    Default Help My account Got Limited Paypal

    My account is a verified account and 10 Months Old .

    Im a Digital Content seller . I sell turnkey websites ..

    Most of the products are delivered to the email

    Now paypal is asking me to provide the shipping info of the last 5 transactions with tracking info



    Please help me how to solve soon . Just now i got limited when i just logged in to pay to the winners of a contest

  2. #2
    Square Pegs In Round Holes CountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond reputeCountryBoy has a reputation beyond repute CountryBoy's Avatar
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    Default Re: Help My account Got Limited Paypal

    Can you not just tell them you sell virtual goods? Sorry if that's a daft suggestion - I'm not au fait with the PayPal TOS.

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    The Force is Strong! iowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond reputeiowadawg has a reputation beyond repute
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    Default Re: Help My account Got Limited Paypal

    Again, it is so much easier to email paypal and explain to them what you are selling and that there is no shipping.

    If you do have some record of your customers downloading, also send that to them to prove they got their purchase.

    Sounds to me that someone must of complained to paypal that they did not get what they paid for, or that there might have been a bad cc or pp account used.

  4. #4
    The Force is Strong! silverwebworks is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    ooh forgot to tell

    Also the credit card on file got expired last month ...

    They are asking to add a new card..

    I don't have a new one ..

    silverwebworks added 697 Minutes and 48 Seconds later...

    Another Funny thing :

    Why is my account access limited?

    Your account access has been limited for the following reason(s):

    (Your case ID for this reason is PP-552-020-XXX.)


    I have searched this case ID ..But when i search im getting the message .You do not have any cases that match the case ID you entered.

    So My account is limited for no reason
    Last edited by silverwebworks; Sep 27th, 2008 at 1:07 am. Reason: Automerged Doublepost

  5. #5
    Grand Masters Hurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of lightHurley4540 is a glorious beacon of light
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    Default Re: Help My account Got Limited Paypal

    I can recommend you a better place to ask about how to resolve this.

    Try posting here:

    http://paypalsucks.com/forums/

    That's the place to complain and ask how to fix PayPal's hellholes they put you in.

    Best of luck.


  6. #6
    I'm New! smilemaker is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    It wont work now, this was happen to me before as i tried by best to get my money back but it was just waste of time, thier policy only protects seller if they have tangible goods.

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    I'm New! wizard is on a distinguished road wizard's Avatar
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    Default Re: Help My account Got Limited Paypal

    Why don't you just give them a call? If you have Skype, you can call them for free with this number from anywhere in the world.

    +18882211161

  8. #8
    The Force is Strong! silverwebworks is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    My problem solved .. Thank you guys

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    I'm New! Gate2Shop is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    You should look for another provider.

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    Default Re: Help My account Got Limited Paypal

    Paypal can be.. lets just say, not nice! I was using paypal for years, but did not have my drivers license.. what does that have to do with paypal? Nothing I thought... but after about a year or so, they limited my account, much like yourself, and said the only way to re-establish full use of my account would be to fax them my drivers license.. even after calling them and explaining I had no drivers license, they said they would not accept photo ID and it had to be a legal drivers license.. I ended up having to create a new account and closing that old one.

    I guess you could try and talk to them, I hope you don't have to do what I did!

  11. #11
    I'm New! LegalSongs is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    Paypal sucks. However I'm using it and nothing happened so far.

  12. #12
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    Default Re: Help My account Got Limited Paypal

    yup paypal give too many fee charge for business account

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    Default Re: Help My account Got Limited Paypal

    email and explain, you can ask client send you a confirm and forward to PP.

  14. #14
    Jedi Master azarweb is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    Next time you create an invoice mention SERVICE not GOODS

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    Default Re: Help My account Got Limited Paypal

    Quote Originally Posted by smilemaker View Post
    It wont work now, this was happen to me before as i tried by best to get my money back but it was just waste of time, thier policy only protects seller if they have tangible goods.
    Not always true. Watch the video in this post where the guy shipped a laptop to someone who paid via PayPal, was forced to refund the customer, and the buyer got to keep the laptop:

    PayPal doesn't properly protect sellers - Webmaster Forum
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  16. #16
    I'm New! simplyjo is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    Hi

    Check with paypal for their TOS - It cud be to do with verification/card info - not sure

  17. #17
    Jedi Master articweb is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    Quote Originally Posted by CountryBoy View Post
    Can you not just tell them you sell virtual goods? Sorry if that's a daft suggestion - I'm not au fait with the PayPal TOS.

    You can tell them you sell virtual goods but that will just instantly give them an easy reason to decline your claim, as per their terms and conditions their seller protection policy does not cover the sale of intangible goods - so hosting providers, website designers/developers/programmers etc.etc. are almost always not covered by PayPal.

    The one way around it, from what I can think of, is that you send your customer a confirmation letter via recorded mail (e.g. A customer signs up to website hosting, pays online via PayPal and has the login information emailed to them. You then send a copy of this login information, or at least some of it (or some sort of confirmation/welcome message) to the customer via Recorded Mail. This way you have proof of postage.) You are still not fully covered by the seller protection policy, however if you are asked to provide proof of postage or something similar I would think this would suffice, there is no way PayPal can check the size of the package or what it contained without accepting your (and your customers) stories.

    Hope this helps,
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  18. #18
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    Default Re: Help My account Got Limited Paypal

    There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

    The forum has a lot of expert advice on it. modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

    Also advice about how EBAY really works and how PayPal really works. The inside scoop.

    Beautiful forum. I was made a moderator of the forum and I love it!

    MODEEWORLD
    Last edited by grim; Aug 18th, 2009 at 6:33 am.

  19. #19
    Jedi Master weblover50 is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    I too had some limitation prob and when I used their ref no, I got no case with id found. Then I sent mails to them and got resolved. Mail your problem to them definately they ll help you.
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  20. #20
    Jedi Master Whirly is on a distinguished road
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    Default Re: Help My account Got Limited Paypal

    I haven't had much problems with PayPal but it's scary reading all those PayPal horror stories. :S They should really improve their service if they want to compete with other rising payment platforms.

  21. #21
    Grand Masters technohive is on a distinguished road technohive's Avatar
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    Default Re: Help My account Got Limited Paypal

    I do agree that creating invoice is necessary so paypal would know that such items where not goods but services rendered..

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