Thread: Warning: Don't Use FastHosts Free Unlimited Reseller Hosting For A Year

Spotted a full page ad in Wired magazine for free unlimited reseller hosting for 1 year and as usual went to www.webhostingjury.com first to check reviews for the service.

Turns out FastHosts has not one favorable review for their service or support. In fact, the reviews were quite blatant in warning potential customer's away from FastHosts:

"They don't give database with hosting. You must buy extra ($50-$60)."

"Please read the Fasthosts Terms and Conditions carefully:

“You are required to have a valid credit/debit card and email address registered on your account at all times, failure to do so will result in suspension of your account.”

“All invoices will be sent directly to customers via email shortly AFTER the online purchase has been made. At this point the customer's card will be charged automatically.”

"Be careful with your domains and account renewals. Fasthosts automatically take payment UNLESS you opt out. AND they charge you a fee if your cards are out of date. AND they don't send reminder emails! AND they don't give refunds once paid!"

"Anything you ask (even if it's their fault) and they will charge £70 on your credit card immediately. Without doing any work. Yes. That's right. It's called "personal engineer service" and applies to anything, and costs £120 an hour plus VAT. They say "we'll refund it if it turns out to be our fault". All you will get is a roundabout excuse that it's your fault."

It's a shame that a respected magazine such as Wired will blindly accept advertising from hosting companies with such an obviously poor customer review.

Unfortunately, alot of people will get sucked in by their offer of free hosting, despite the fact the hosting costs $50 per month after the free year (and that's not counting incidental service charges in the interim).

Goes to show, sometimes free is NOT free!

Originally Posted by dgridley

Spotted a full page ad in Wired magazine for free unlimited reseller hosting for 1 year and as usual went to www.webhostingjury.com first to check reviews for the service.

Turns out FastHosts has not one favorable review for their service or support. In fact, the reviews were quite blatant in warning potential customer's away from FastHosts:

"They don't give database with hosting. You must buy extra ($50-$60)."

"Please read the Fasthosts Terms and Conditions carefully:

“You are required to have a valid credit/debit card and email address registered on your account at all times, failure to do so will result in suspension of your account.”

“All invoices will be sent directly to customers via email shortly AFTER the online purchase has been made. At this point the customer's card will be charged automatically.”

"Be careful with your domains and account renewals. Fasthosts automatically take payment UNLESS you opt out. AND they charge you a fee if your cards are out of date. AND they don't send reminder emails! AND they don't give refunds once paid!"

"Anything you ask (even if it's their fault) and they will charge £70 on your credit card immediately. Without doing any work. Yes. That's right. It's called "personal engineer service" and applies to anything, and costs £120 an hour plus VAT. They say "we'll refund it if it turns out to be our fault". All you will get is a roundabout excuse that it's your fault."

It's a shame that a respected magazine such as Wired will blindly accept advertising from hosting companies with such an obviously poor customer review.

Unfortunately, alot of people will get sucked in by their offer of free hosting, despite the fact the hosting costs $50 per month after the free year (and that's not counting incidental service charges in the interim).

Goes to show, sometimes free is NOT free!

They got a similar sort of deal in the UK where you get three months free but have to pay for databases and a load of other stuff normally provided free by most hosts. Not a Host I would consider using.