Thread: Strange Error

One of my hosts appear to be down, this is the error message.

Connection Interrupted

The connection to the server was reset while the page was loading.






The network link was interrupted while negotiating a connection. Please try again.

I have never seen that message before. Any ideas?

Does refreshing the page do any differently?

No it doesn't. I keep hitting refresh to see if it was a temp glitch. The actual host's site doesn't have it but it also doesn't load.

How good is the tech supprt? I mean do they have an online chat for service or do they reply quickly to emails? Also it might be helpful if you post the host here or at another forum to see if others might be using the same host and whether or not they are seeing the same problem.

Also curious, do you have backups just in case the worst happens?

I have some backups, but I have been a bit slack getting fresh ones since I returned from my holiday :sblush:. I'll head on over to webhostingtalk shortly to see if anyone else is reporting the same.

OK, good luck and hopefully it is just a temporary problem and everything will work out OK

Yeah it was temporary, came back about 30 minutes after starting this thread (just after I contacted support who said it was up :P)

Great news! it happens to most all of us from time to time and its always disturbing to say the least. I use HostGator and would say that it is very rare for any of my sites to be down but it has happened.

The support guy seems to think it was a glitch my end as there is no signs of any downtime. Oh well just glad it is back

/me does some new backups

I've usually seen this happen when a server was too busy to fully serve everybody making requests but it can be caused by other issues that are more obscure.

At any rate I'm glad it's working out for you now

Thank Mike I've been meaning to PM you at one of the forums you hang out, but didn't get around to it yet, so I'll do it now

Originally Posted by Autumn

Thank Mike I've been meaning to PM you at one of the forums you hang out, but didn't get around to it yet, so I'll do it now

I got your PM here, just now

I hang out on around... 45 forums or so, but there are only a few I monitor really closely

Autumn, if you happen to be running Avast Antivirus, that can be the cause of the connection interrupted message. I get it from time to time, Google tells me it's common with Avast.

Interesting Dan. But no I'm not using Avast. Can't say that is one I have heard of in the AV software.

If it happens again, you might see if you're able to ping your website.
Open your command prompt, if you are on vista, you can just type cmd into the search comment.

then use a command like
ping Google
or
ping Google -t
to keep it pinging

I'm on XP and I know where the command prompt can be found I'll try that if I see it again.

i get this usually on DP hitting F5 usually fixs it

I am facing with this problem 2 to 3 times in day.